Surfshark Free Trial: 7 Days on Mobile + 30-Day Guarantee

Not on desktop. Surfshark’s free trial is a 7-day offer available only through the Android Google Play Store or Apple App Store, and you must start a new subscription through the app store to qualify. Desktop and laptop users skip the trial entirely and rely on the 30-day money-back guarantee, which covers the Starter, One, and One+ bundles equally.

Download the app from Google Play or the Apple App Store and start a new subscription directly through that store, since this is the only route that accesses the trial. You get unlimited simultaneous device connections during the 7 days. Cancel before day 7 ends through the app store to avoid being charged.

You pay upfront, use the full service, and request a refund within 30 calendar days of purchase if unsatisfied. Surfshark processes approved refunds within 5 to 10 business days back to your original payment method. The guarantee applies equally across the Starter, One, and One+ plans, though monthly billing makes the window less practical for testing.

Your subscription converts to a paid plan automatically unless you cancel through the app store before day 7. If that happens, fall back on the 30-day money-back guarantee instead: contact live chat, which operates 24/7 and responds in 2 to 3 minutes, and request a refund within 30 calendar days.

No, both periods carry Surfshark’s standard unlimited simultaneous connections policy, so you can run it on every phone, tablet, laptop, and smart TV you own without device caps. This differs from NordVPN, which allows 10 devices, and CyberGhost, which allows 7, both under their own money-back windows.

Log into your account, note your purchase date, then open 24/7 live chat and tell the agent you want to cancel and receive a full refund. The agent confirms eligibility, and you get an email confirmation within 1 hour. The refund itself lands back on your original payment method in 5 to 10 business days.

Paying upfront and using the 30-day guarantee gives you far more testing time than the 7-day mobile-only trial, and it works on desktop where no trial exists at all. Surfshark’s cheapest plan runs from $1.99/month, so the cost of testing this way is low relative to the extra 23 days of coverage.

The trial requires no upfront payment but is mobile-only, lasts 7 days, and must be started through the app store. The guarantee requires payment first but works on any platform and plan, lasts 30 days, and refunds process in 5 to 10 business days through live chat rather than the app store.

No, Surfshark places zero restrictions during either period. You get full access to CleanWeb ad blocking, split tunneling, MultiHop connections, and the kill switch, plus antivirus, data breach alerts, and a private search engine if you’re on the One bundle. It’s the identical product long-term subscribers use, not a stripped-down version.

Yes. Purchases made through the Apple App Store or Google Play require you to request the refund through those platforms directly rather than Surfshark support. Cryptocurrency payments follow a separate refund process that may take longer than the standard 5 to 10 business days for card purchases.

Yes, full streaming access is included with no extra settings needed, covering platforms like Netflix, Disney+, Amazon Prime Video, Hulu, BBC iPlayer, and Max. This applies during both the 7-day mobile trial and the 30-day guarantee window, so you can verify performance on your preferred services before committing long-term.

Yes, if you don’t cancel. The trial requires an active subscription through the app store, which converts to a paid plan automatically after 7 days unless you cancel first. Surfshark’s zero-logs policy is independently verified by Deloitte, so your activity during the trial isn’t tracked regardless of whether you keep the service.